Since its inception, Consolidated Electrical Distributors, Inc. (CED) has focused on meeting its customers’ electrical requirements-one customer at a time. Even though CED has one of the nation’s largest electrical distribution networks, with over 600 locations coast-to-coast, CED still does business based on the needs of the individual. That’s the way it was when CED began as The Electric Corporation of San Francisco in 1957, and that’s the way it will always be. CED’s policy of Service, Integrity, Reliability is the driving force in every community served. Nationwide Support-Local Service.
Customer Service is given the highest priority at each of CED’s locations, or “Profit Centers.” By combining an acute awareness of the local community’s needs with the support of CED’s nationwide resources, customers are assured of a consistently high level of service. CED’s commitment to service is best illustrated in its philosophy of ensuring local inventory of products to meet its customers’ requirements. Backing the local availability of products is CED’s qualified team of sales and management professionals. These teams possess both the experience and training to assist their customers in meeting specifications and application requirements. On a national level, CED’s commitment to service provides the means by which CED’s customers can reduce on-site inventories without interruption to their operations, along with the full support of application and product specialists who can ensure facilities and maintenance personnel are kept abreast of product improvements and new product and application introductions.
CED has maintained a leadership position in the electrical industry by consistently meeting its responsibilities and commitments to its customer, manufacturers and employees. CED’S customers are assured that the products and services offered by CED represent the top manufacturers in the electrical industry, who stand behind the performance of their products and are dedicated to providing product innovations to meet the changing requirement of the industry – delivered by a company whose objective is to establish and maintain a relationship built on trust. In the same manner, CED is committed to providing an environment for its employees that fosters stability and growth opportunities. In this environment, the employees are empowered to excel in meeting both their internal and external customers’ expectations.
The key to any business success is dealing with people and products you can depend on. CED recognizes that its long-term growth is built on integrity and responsibility to its customers. In the fulfillment of that philosophy, CED strives to ensure maximum product availability, on-time delivery, and competitive pricing, utilizing the most efficient and cost-effective methods possible. CED’s expertise in inventory management and marketing turns these goals into reality. CED’s technical support professionals are available 24 hours a day, if required, to assist customers in matching the right products to the right application. These professionals also troubleshoot problems and provide training to ensure that customer personnel stay abreast of the newest in product and application innovations. By implementing these value-added services, CED’s customers are assured of a partnership dedicated to achieving the lowest total acquisition cost with the highest levels of service.